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The Team Supervisor is responsible for supporting, coaching, developing and supervising a group of Customer Service Agents in an inbound call center environment. The supervisor position is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance management and appraisal of work groups in accordance with the organization’s policies and applicable legal requirements. Supervisors will perform related work as required.
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Jumpstart Your Career with ibex!
At ibex, we're committed to helping you build skills, gain experience, and grow your career. With paid training, supportive leaders, and a team-focused culture, you'll have everything you need to succeed from day one.
Whether you're starting your career or looking for a new opportunity, this is a great place to learn, grow, and make a difference.
About the Role
As a Pharmacy Customer Service Representative, you'll help customers, pharmacies, and healthcare providers with questions about prescriptions, pharmacy benefits, home delivery medications, billing, and...
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Jumpstart Your Career with Ibex!
Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.
About the role:
This role will provide top-notch service to a Utility Company....
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Jumpstart Your Career with Ibex Pittsburgh!
Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.
About the Role: Customer Support & Sales Representative
About the Program
In partnership with a next...
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Jumpstart Your Career with Ibex Pittsburgh!
Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.
About the Role: Customer Support & Sales Representative
About the Program
In partnership with a next...
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Jumpstart Your Career with Ibex!
Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.
About the Role:
As a Customer Service Agent, you will be responsible for assisting members with inquiries related to health insurance coverage, claims, benefits, and provider networks. You will provide...
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Overview
Are you a performance-driven professional with a knack for persuasion and a passion for customer loyalty? As a Retention Specialist at ibex, you will be the front-line defense dedicated to preserving customer loyalty and driving revenue stability for Verizon/Frontier. You will step into the most critical moment in the customer lifecycle: the exact moment a customer considers leaving. We are looking for an elite communicator who thrives in a goal-oriented environment, actively neutralizes churn risks, and can turn high-stakes service interactions into revenue-generating opportunities through empathetic,...
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Jumpstart Your Career with Ibex!
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Jumpstart your career with ibex Pittsburgh!
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Jumpstart Your Career with Ibex!
Ibex is where your career journey starts with energy, teamwork, and endless opportunities!
Job Overview
As a Customer Support Agent you will answer telephone calls for a health insurance affiliate. You will work to help answer questions and resolve issues related to health insurance policies, claims, denials, etc. You will use problem solving skills, and advocate for members in a friendly and efficient manner.
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Jumpstart Your Career with Ibex!
Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.
About the Role: Customer Service Representative – Medical Transportation
As a Customer Service Representative, you’ll play a vital role in helping individuals get to...
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At ibex, we believe that delivering an exceptional customer experience starts with creating an exceptional environment for our team. Our people are the heart of our success and we’re investing in their growth with competitive pay, training, and support to help them thrive.
We’re proud to be headquartered in Washington, D.C., with operations in 26 locations across seven countries and a team of over 40,000 dedicated professionals.
About the Role
As a Sales & Retention Representative, you’ll play a key role in supporting both new and existing customers. This position blends customer...
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Work From Home in NEW MEXICO!! Jumpstart Your Career with Ibex!
Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.
About the Role:
As a Customer Service Agent, you will be responsible for assisting members with inquiries related to health insurance coverage, claims, benefits, and provider...