The Vice President, Operations will lead operations teams through strategic thinking and tactical direction for appointed campaign(s). This key leadership position will drive culture and generate significant impact, leveraging efficiencies in the use of technologies, workflows, processes and innovation. As part of the Leadership Team, the Vice President, Operations will help implement an overall business unit strategy focused on operational excellence.

Grow your career with ibex — Remote Technical Support Specialist Internet, WiFi, TV & Phone Connectivity (Work From Home) Are you the person friends and family call when their WiFi stops working? Do you enjoy diagnosing technical issues and helping people get back online quickly? ibex is seeking experienced, technically skilled professionals who can combine strong troubleshooting abilities with exceptional customer service. In this role, you’ll help customers resolve internet connectivity issues, optimize their home WiFi performance, and confidently guide them through solutions that keep their internet, TV, and phone services running smoothly.

Bilingual Sales Representative – No Experience Required ibex is hiring Bilingual Sales Representatives to support a brand-new satellite internet program. If you’re comfortable talking to people and want a job with paid training and growth opportunities, apply today. Why Apply? - Paid training - Overnight differential for eligible shifts - 24/7 schedules = We have a 40 hour per week schedule that will meet your needs - Career advancement opportunities - Benefits - Medical, dental, vision, PTO, and more!  

Exciting new earning opportunities available! Apply today to begin the conversation! This is an onsite position located at 251 Gray Flats Rd, Beckley, WV. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 40,000 employees. About the role: We are looking for people...

The Team Supervisor is responsible for supporting, coaching, developing and supervising a group of Customer Service Agents in an inbound call center environment. The supervisor position is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance management and appraisal of work groups in accordance with the organization’s policies and applicable legal requirements.  Supervisors will perform related work as required.   

Jumpstart Your Career with Ibex! Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you. About the Role:  As a Customer Service Agent, you will be responsible for assisting members with inquiries related to health insurance coverage, claims, benefits, and provider networks. You will provide...

Jumpstart Your Career with Ibex! Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you. About the Role:  As a Bilingual Customer Service Agent, you will be responsible for assisting members with inquiries related to health insurance coverage, claims, benefits, and provider networks. You will...

Jumpstart Your Career with Ibex! Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you. About the Role:  As a Customer Service Agent, you will be responsible for assisting members with inquiries related to health insurance coverage, claims, benefits, and provider networks. You will provide...

Jumpstart Your Career with Ibex! Ibex is the place to build your future with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got you covered with paid training designed to set you up for success. Our team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, grow new skills, and build your career in a workplace that celebrates you. About the...

Our Mission at ibex is Your Success! ibex is recruiting customer service advisors for our upcoming training classes. In addition to a dynamic team environment, you’ll enjoy competitive benefits, generous incentives, and performance-based bonuses! About ibex: ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and...