Jumpstart Your Career with Ibex! Ibex is the place to build your future with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got you covered with paid training designed to set you up for success. Our team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, grow new skills, and build your career in a workplace that celebrates you. About the...

IBEX is now hiring for a highly motivated and results-driven Sales Specialist to drive new business opportunities across both outbound and inbound

We are seeking a visionary and strategic leader to spearhead our AI initiatives, leveraging data to optimize operations, enhance customer experience, and drive significant business growth.     As the Senior Director of AI Business Insights, you will lead our data-driven transformation, positioning AI as a strategic asset across the organization. You will oversee the...

About the Program ibex is launching an exciting new sales program in partnership with a next generation satellite communications company delivering high-speed, low latency internet from space. This innovative technology connects customers in rural, suburban, and underserved areas where traditional broadband solutions fail to reach. As part of our customer first, tech forward team, you will help consumers get connected anywhere on Earth. Position Summary As a Sales Representative, you will engage prospective customers through inbound interactions to promote satellite internet services. You will educate customers on product features, uncover their...

The Operations Manager role is one of the most critical Positions in our business. The OM leads, guides, and directs the daily operational and client performance of a group of team supervisors who have responsibility for a group of customer contact center employees, who are responsible for meeting and exceeding client expectations. The ideal operations manager will find excitement inleading and developing team supervisors and customer contact center employees. They also promote a positive work environment designed to enhance employee engagement, satisfaction and retention. Last but not least, they will coach employees to succeed in all areas of compliance with business policies and practices to ensure legal compliance.

The Team Supervisor is responsible for supporting, coaching, developing and supervising a group of Customer Service Agents in an inbound call center environment. The supervisor position is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance management and appraisal of work groups in accordance with the organization’s policies and applicable legal requirements.  

The Client Services Director is responsible for a full range of business activities and client relationship management in support of one or more clients. He or she will be accountable for overall account strategy and revenue generating activities; identifying and presenting continuous improvement recommendations. This position will ensure that client needs are met on an ongoing basis with a high level of client satisfaction while adhering to current client contractual commitments.

About the Program ibex is launching an exciting new sales program in partnership with a next generation satellite communications company delivering high-speed, low latency internet from space. This innovative technology connects customers in rural, suburban, and underserved areas where traditional broadband solutions fail to reach. As part of our customer first, tech forward team, you will help consumers get connected anywhere on Earth. Position Summary As a Sales Representative, you will engage prospective customers through inbound interactions to promote satellite internet services. You will educate customers on product features, uncover their...

Jumpstart Your Career with Ibex!

Jumpstart Your Career with Ibex Beckley! Ibex Beckley is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you. About the Role: Sales & Retention Representative As a Sales & Retention Representative, you'll be on the front lines helping customers—combining top-tier customer service with...

Our Mission at ibex is Your Success! ibex is recruiting customer service advisors for our upcoming training classes. In addition to a dynamic team environment, you’ll enjoy competitive benefits, generous incentives, and performance-based bonuses! About ibex: ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and...

About us: At ibex, we focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 30,000 employees. About the role:

We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 30,000 employees. About the role: Customer Service Representatives will be working directly with the customer to...

Jumpstart your career with ibex Pittsburgh! Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.   About the Role As a Member Support Representative, you’ll be the voice of the brand—delivering fast, friendly, and personalized help through...

Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.   Join our team as a Customer Retention Consultant where your communication skills and passion for helping others directly...